AI customer support agent that resolves 50%+ of support volume instantly. Trained on your help center, past conversations, and internal docs. Hands off complex issues to humans with full context. Enterprise-grade with SOC 2.
Customer Support
Intercom
Approved & Active
6 defined
Apr 2026
Available
First-line customer support automation for SaaS and e-commerce. Reduces support ticket volume by 50-80%. 24/7 customer service without staffing costs. Multilingual support across global markets.
ReplyOnSite is a website live chat platform with an AI customer support agent that answers visitors only from your own published help articles, cites the article it used, and hands the chat to a human teammate with the full transcript when it is unsure or a handoff keyword is hit. For sensitive topics such as billing or account changes the AI drafts and a person sends. It comes with a shared inbox, ticketing with SLA timers, a knowledge base and CSAT reports, installs with one script tag on Shopify, WordPress, Webflow, Next.js, Laravel or HTML, and has a free plan with no card required.
Answers web chat and phone 24/7, books, reschedules and cancels on your real calendar with no double bookings, and escalates to a person. Live demo at usatek.eu/demo-recepcionista/en. Fixed one-off setup, by Usatek.
Answers price, size, stock and order-status questions from your store's catalogue, takes provisional orders and hands complaints to your team. Live demo at usatek.eu/demo-tienda/en. Fixed one-off setup, by Usatek (Getxo, Spain).
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